Shipping policy

Last Updated: [May 20, 2026]

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “Customer”) and 2Touch (referred to as “we,” “us,” or “our”), the operator of the website 2touch.shop and any related services (collectively, the “Site” or “Service”).

By accessing or using the Site, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, you must not use the Site or purchase from us.

1. Overview

This Site sells football boots (cleats) and related products. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including for suspected fraud, abuse, or violation of these Terms.

We may update these Terms at any time. Continued use after changes constitutes acceptance. We will post the updated date at the top.

2. Eligibility and Accounts

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Site. If you are under 18, you may only use the Site with parental/guardian consent.

When creating an account, you agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your account and password and for all activities under your account. Notify us immediately of any unauthorized use.

3. Products, Pricing, and Orders

• Product Descriptions: We strive for accuracy in descriptions, images, and pricing, but errors may occur. We reserve the right to correct errors or update information without prior notice.

• Pricing: Prices are in [e.g., USD/GBP/EUR] and exclude shipping, taxes, duties, or customs fees (which you are responsible for). Prices may change without notice.

• Order Acceptance: Your order is an offer. We accept it by shipping confirmation email. We may cancel or limit orders for any reason (e.g., stock issues, suspected fraud).

• Stock Availability: Products are subject to availability. If an item is out of stock after ordering, we will notify you and may offer alternatives or refunds.

Hygiene Note (common for footwear retailers like your competitors): Due to health and hygiene reasons, all sales of football boots are final. We do not accept returns or exchanges for worn, used, or incorrect-size items unless the product is defective or we shipped the wrong item. Please check sizing carefully before purchase.

4. Shipping and Delivery

• Shipping times are estimates only (e.g., 7-14 days depending on location). We are not responsible for delays by carriers.

• You are responsible for providing a correct delivery address. Additional charges may apply for re-delivery.

• Risk of loss passes to you upon shipment. Title passes upon full payment.

• International orders may incur customs fees/taxes, which you pay.

Refer to our separate Shipping Policy for details.

5. Payments

We accept [list methods, e.g., credit/debit cards, PayPal, etc.]. By placing an order, you authorize us (or our processor) to charge the payment method. You represent that you are the authorized user.

We use secure third-party processors; we do not store full card details. Fraudulent orders may be canceled.

6. Returns, Refunds, and Cancellations

Refer to our Refund Policy. Generally:

• Defective or wrong items: Contact us within [e.g., 48 hours/7 days] of delivery with proof (photos, order number). We may replace or refund.

• All other sales final due to hygiene (as noted above).

• Cancellations before shipping may be possible; contact us promptly.

7. Intellectual Property

All content on the Site (text, images, logos, product photos, designs) is owned by or licensed to 2Touch and protected by copyright, trademark, and other laws. You may not copy, reproduce, distribute, or create derivative works without prior written consent.

Football boot brands (Nike, Adidas, etc.) and their logos are trademarks of their respective owners. We are not affiliated with or endorsed by them unless stated.

8. Prohibited Conduct

You agree not to:

• Use the Site for unlawful purposes or to violate any laws.

• Submit false information or engage in fraud.

• Attempt to gain unauthorized access to the Site or accounts.

• Transmit viruses, spam, or harmful code.

• Harass, defame, or interfere with other users.

• Scrape, data-mine, or copy Site content systematically.

• Resell products commercially without permission.

Violation may result in account termination and legal action.

9. Disclaimers and Limitation of Liability

THE SITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED (INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT).

We do not warrant uninterrupted access, error-free operation, or that products will meet your exact performance expectations on the field. Football boots involve physical activity—use at your own risk.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, 2TOUCH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (including lost profits, data loss, or injury) ARISING FROM YOUR USE OF THE SITE, PRODUCTS, OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT.

Some jurisdictions do not allow these limitations, so they may not apply to you.

10. Indemnification

You agree to indemnify and hold 2Touch, its owners, employees, and affiliates harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:

• Your breach of these Terms.

• Your misuse of the Site or products.

• Any content you submit.

• Your violation of third-party rights.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of [your country/jurisdiction, e.g., England and Wales / United States / your location], without regard to conflict of laws principles.

Any disputes shall be resolved exclusively in the courts of [your location]. You waive any objections to venue or jurisdiction.

For informal resolution, contact us first at 2touchshop@gmail.com.

12. Termination

We may terminate or suspend your access to the Site or account at any time, with or without notice, for any reason (including breach). Upon termination, your right to use the Site ceases, but obligations (e.g., payments, indemnification) survive.

13. Privacy

Your privacy is important. See our separate Privacy Policy for how we collect, use, and protect your data.

14. Miscellaneous

• These Terms (plus our other policies) form the entire agreement.

• If any provision is invalid, the rest remain enforceable.

• No waiver of a breach is a waiver of future breaches.

• We may assign these Terms; you may not without consent.

• Force majeure: We are not liable for events beyond our control (e.g., strikes, natural disasters, pandemics).

For questions about these Terms:

Email: *2touchshop@gmail.com

Website: 2touch.shop